Terms and Condition

Amboy Hometel Booking Terms and Conditions

RESERVATION/ONLINE BOOKING:

• Settle payment online to minimize physical contact with hotel staff
  GCASH – 09209103492 (Maria Victoria B Amboy)
  PNB CA# – 2277-70002384 (Maria Victoria B. Amboy)
  BDO CA# – 000478025970 (AMBOY’S HOMETEL)

CHILD POLICY:

• 9 years old and below – accommodation is free of charge sharing the same room with parents and using existing bedding
• 9 years old and below – 50% discount for all meals when accompanying an adult who is having a full-paying meal
• 3 years old and below – Complimentary meals for children up to 3 years old when accompanying an adult who is having a full-paying meal
• Children occupying their room will be charged the full rate for accommodation and breakfast

CANCELLATION POLICY:

• Cancellation is FREE of charge 30 days before arrival
• Cancellation made at least 15 days before arrival will incur 50% of the booking value
• Cancellation within 14 days before the arrival date will incur the full period charge
• Failure to appear on arrival date is considered a “NO SHOW” and no refund will be given
• FREE REBOOKING for flight cancellations due to adverse weather conditions or any other causes beyond our control

CHECK-IN:

• Check-in time @ 2:00pm/Check-out time @ 12:00 noon
• Early check-in is possible if the room is ready and available
• Fill up the Health Declaration Form upon check-in.
• Full payment is required upon check-in and for extension of stay, Online Payment like GCASH is accepted.

INSIDE THE ROOM:

• Only Couples or family members who live in the same house are allowed to occupy triple, quad, and family rooms. No capacity for an extra bed.
• Bedroom Amenities: Aircon Unit, TV with Cable, Sanitation Kits (70% solution Alcohol/Sanitizing Gel, Tissue & Facemask), Disposable Slipper. One (1) towel per head will be provided for the entire three (3) days stay. (extra bath towels will be charged P200 each).

REMINDERS:

• No Housekeeping /Turndown services during the entire stay
• Guests are advised not to transfer amenities like towels, linens, and appliances to other rooms to avoid unnecessary charges
• Strictly NO drinking of any liquor inside the room.
• Guest are requested to bring their tumbler since we don’t offer bottled water to reduce waste. Water Dispensers are available in Common Areas
• Please HELP conserve water and electricity
• Food & Beverages are not allowed to be brought into the hotel. However, should you bring in your food and beverages, the Corkage fee will be applied accordingly. Amboy Hometel Thai resto is open to serve you daily from 6:00 am to 9:00 pm.
• No Smoking in the entire property.
• Children should always be accompanied by adults when on the balcony of the room and in public areas
• Pets are not allowed on the entire property
• Illegal drugs, any form of prostitution, and gambling are strictly prohibited inside the hotel.
• The hotel management reserves the right to refuse heavily intoxicated guest(s) entry or use of the hotel facilities
• Guests under medication or with possible health hazards are advised to take precautions and advise the hotel management before using the hotel facilities
• The hotel practices a centralized tipping system. We discouraged direct tipping. Should you feel like leaving a tip for our staff, we would highly appreciate it if you just drop it in our designated tip box at the front desk
• Dispose of your trash properly

THE HOTEL RESERVES THE RIGHT TO REFUSE ACCOMMODATION AND EXPEL WITHOUT REFUND GUEST/S WHO VIOLATE SAID POLICIES

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